About Us

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P E R F U M E   F O R   A L L

Located in the Illawarra Region of NSW, The Perfume Oil Company is a family-run business with humble beginnings, born from our founder’s vision to create a collection of high-quality, accessible fragrance products that suit a diverse range of people.

    Our Designer Inspired Collection, formulated with 'A Grade' Fine Fragrance Oils, includes fragrances that draw inspiration from some of the world's top fashion and cosmetic houses. They are our own interpretations of what you may expect from popular, current producers and are proven favourites.

    With an ever-expanding range, we're committed to evolving our eclectic mix of fragrances and products for everyone, every day.

    QUALITY FIRST

    All of our designer-inspired fragrances have been made to be safe for skin application and low-irritation, created according to the guidelines set by the IFRA (International Fragrance Association).

    Our products also comply with the RIFM (The Research Institute of Fragrance Materials) Standards.

    Inspired by

    Our interpretation of designer fragrances have been created through chemical analysis and reproduction. Name descriptions are provided to give our customers an idea of scent character, not to mislead, confuse, or infringe on the manufacturer's/designer's name and valuable trademark.

    Name trademarks and copyrights are properties of their respective manufacturers and/or designers mentioned on our site. The Perfume Oil Company has no affiliation with the manufacturers/designers that inspire our range.

     

    AFFORDABLE LUXURY

    Our fragrance collection is available across personal and home fragrance products, to ensure everyone has the opportunity to access their favourite scents and layer them throughout their day-to-day.

    SHIPPING

    We work to a next-business day dispatch on your order, pending stock availability.

    Orders are shipped with Australia Post and subject to their delivery times once dispatched.

    Please note that sale periods may see slightly longer order fulfilment times due to demand, and as a family-run business we appreciate your patience.

    Simply use the Shop App or the AusPost tracking number that will be emailed to you once your order has been fulfilled and shipped.

    PAYMENT

    We accept all major payment options, including PayPal ,Apple Pay, Google Pay, AfterPay, Klarna, VISA, Mastercard and American Express.

    Unfortunately, our sale periods are limited to the set promotional time. We are unable to extend these offers beyond the terms we had promoted them for.

    To stay informed of sales and promotions, we suggest you sign-up to our newsletter in our website footer.

    ORDERS

    Simply use the Shop App or AusPost tracking number that will be emailed to you once your order has been fulfilled and shipped.

    We work to a next-business day dispatch on your order, pending stock availability.

    Orders are shipped with Australia Post and subject to their delivery times once dispatched.

    Please note that sale periods may see slightly longer order fulfilment times due to demand, and as a family-run business we appreciate your patience.

    We try our best to accommodate any requests you might have for changes, however if your order has been processed in dispatch we will not be able to make any changes.

    Please contact: info@theperfumeoilcompany.com.au as soon as possible with your order confirmation number, full name and change request.

    It's possible that our order confirmation email went to your spam folder, or that we have the incorrect email address for you.

    If unable to locate your order confirmation in your email spam folder, please contact us immediately at info@theperfumeoilcompany.com.au with the full name under which the order was placed, and we will investigate this further.

    We do not include pricing information or invoices in orders, so don't worry!

    If you pop a message in the notes section of your order, we will give your order a special festive touch.

    Please also specify who you would like the gift to be signed to and from for our team.

    Our Refunds Policy can be found here.

    Human error can come into play time to time, so mistakes can happen.

    If you have received the wrong item, please contact us within 5 business days of receiving your delivery at: info@theperfumeoilcompany.com.au with a photo of the incorrect item and your order confirmation number.

    We take care to pack your orders to ensure they leave us in perfect condition for you to enjoy!

    If you believe your order has a fault or if the item has been damaged in transit, please contact us immediately at: info@theperfumeoilcompany.com.au with your order confirmation and images of any damages or faults.

    Our team can then assess next steps and ensure parts or products are replaced where applicable.

    GENERAL

    We avoid using undetermined phrases like "natural" to describe our products.

    We use a-grade fine fragrance oils approved by the strictest world fragrance body, the International Fragrance Association (IFRA), and do not use any parabens or phthalates to ensure a low-irritation, high-quality collection.

    Some of our fragrances are synthetic-derived, as certain scents are not possible for us to source otherwise due to scarcity, or ethical reasons (such as being derived naturally from animals).

    Our Roll-On Perfume Oils are free from synthetic alcohols, often found in traditional perfumes and we use an organic carrier oil. There are some naturally derived alcohols in the parfum components, please check the ingredients list on your individual fragrance to find out the specific allergens and determine if the fragrance is right for you.

    Yes, our products are made in Australia using both Australian and internationally-sourced ingredients. All of our products area hand-packaged by our team in the Illawarra region of NSW.

    Yes, we're proud to offer personal and home fragrance products available in all of our scents listed. Visit our Discover page to find your favourite scent.

    We're constantly improving our product packaging to ensure products arrive safely, while allowing for the most recycling and sustainable disposal possible for our customers.

    We use biodegradable packing peanuts made from starch, tissue paper, and recyclable cartons for shipping.

    Our perfume bottle cartons have removable foam inserts to allow easy separation so that cartons can be also recycled.

    We recommend you keep your fragrance in a cool, dry, dark place to keep it in its best condition.

    We recommend you use your fragrance within 36 months, however when cared for they can often last much longer.

    Due to the nature of oil products, when exposed to light and temperature changes they can naturally darken and mature over time.

    Products are still safe to use, however you can also Contact Us if you have concerns.

    Australian Made, Owned & Operated

    HAND PACKED WITH CARE IN THE ILLAWARRA

    VEGAN-FRIENDLY & CRUELTY-FREE

    FREE FROM PARABENS & PHTHALATES

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